Service Description
The Information Technology (IT) department provides assistance to users who may have forgotten their password or are having problems logging in to College systems and services.
IT can assist with access to the following systems:
- Canvas
- Office 365
- Self-Service
- WebAdvisor
- Colleague
- Wi-Fi Networks
- College-owned computers
- EMS Campus
- Recruit CRM
- BadgePass ID Card System
- QuickDocs
Self Service Options
Users have several self-service options for activating or resetting their NetID accounts:
Roles and Responsibilities
User Responsibilities
- Provide a full description of the problem
- Provide contact information
- Provide proof of identity if a password reset is required
IT Responsibilities
- Guide users through self-service password reset process
- Provide manual password resets when necessary
- Assist users in activating or claiming their NetID accounts for the first time
How to Request
To request this service, please click on the Open a Ticket button and complete the request form.
For immediate assistance:
Call: (732) 906-4251
Walk-in: Johnson Learning Center, Room 201
Service Availability
This service is available to students, faculty and staff.