Wi-Fi Calling and Texting

Wi-Fi Calling and Texting

(also known as Wi-Fi Calling)

Ever run into the issue where you are trying to call or text your friend or classmate, and you can’t get any cell reception? Try Wi-Fi calling!

Wi-Fi Calling is the ability to make mobile phone calls and send text messages using a Wi-Fi connection rather than your mobile cellular network.  Wi-Fi Calling is useful when you are in an area that has weak cellular coverage causing issues with cellular calls and texts.   Wi-Fi Calling has been enabled in all Middlesex College buildings including Perth Amboy and New Brunswick Centers.  The following information will demonstrate how to enable Wi-Fi Calling on a smartphone.

Requirement:

• Wi-Fi is enabled on your mobile phone.
• An active wireless Internet connection.   Please note this will work for any Wi-Fi connection on or off campus.  You must connect to the Middlesex College Wi-Fi.  
  • An active connection to the Middlesex College wireless network requires an active Middlesex College NetID. 
• A Wi-Fi calling compatible device with appropriate settings enabled - depends on device manufacturer, OS, and cellular service carrier.
  • See suggested links below for the different carriers FAQs.
  • Some devices or cellular carriers may not support Wi-Fi Calling.  Verizon, AT&T and T-Mobile support this feature.

Getting Started:

To activate Wi-Fi Calling, complete the following directions on your smartphone.

iPhone

1. Go to Settings
2. Go to Cellular
3. Go to Wi-Fi Calling
4. Move the slider to turn on Wi-Fi Calling
   1. You will have to confirm your address for emergency services.  It is recommended that you use an address that you spend a majority of your time at for 911 services.

Android

1. Go to Settings
2. Go to Connections
3. Go to Wi-Fi Calling
4. Move the slider to turn on Wi-Fi Calling

Additional information

Please note this additional information about using Wi-Fi Calling:

• There is no additional charge for calls to U.S. numbers and other domestic calls.
• Wi-Fi calls to international numbers incur international long-distance charges.
• "International calling plan rates" (if added) apply while calling from other countries.
• Use of Wi-Fi Calling might be restricted in some countries.

Help and more information

To learn more about the Wi-Fi Calling feature, please visit the following web pages:

• AT&T Wi-Fi Calling FAQs
• Verizon Wi-Fi Calling FAQs
• T-Mobile Wi-Fi Calling FAQs

Questions or issues: Please call the IT Help Desk at 732-906-4251 or email helpdesk@middlesexcc.edu.